✨ Explore Our Latest Luxury Handbag Collection
•
🚚 Free Delivery Across Pakistan on Orders Above Rs. 3,000/-
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👜 100% Quality You Can Trust — What You See Is What You Get
•
✨ Explore Our Latest Luxury Handbag Collection
•
🚚 Free Delivery Across Pakistan on Orders Above Rs. 3,000/-
•
👜 100% Quality You Can Trust — What You See Is What You Get
•
Return & Exchange policy
At BEXZO.S, We want you to be happy with your purchase.We understand that sometimes a product may not meet your expectations, which is why we offer a flexible return, exchange policy
If you are not satisfied with your purchase, you may exchange the item for a different color or style of equal or lesser value.
Exchange Policy
Each purchase may be exchanged only once, regardless of the number of items purchased under the same bill.
Please check all items carefully and include all items you wish to exchange in a single exchange request. Multiple exchange requests or visits for different items from the same bill will not be entertained.
If you are not satisfied with your purchase, you may exchange the item for a different color or style of equal or lesser value.
Return Eligibility
To be eligible for an exchange:
- Time Limit: Items must be returned within 7 days of delivery.
- Condition: Products must be unused and in the same condition as received, with all original tags and packaging intact.
- Proof of Purchase: A valid receipt or other proof of purchase is required.
Damaged & Missing Items Policy
Damaged Items
If you receive a damaged item, please contact us on our WhatsApp number within 24 hours of delivery.
Please provide:
- Clear photos showing the damage
- Your order number
- Our team will review your claim and respond accordingly.
- If the claim is approved, we will arrange a replacement based on your preference and product availability.
Return Shipping Costs
When the Issue Is Caused by BEXZO.S
If an exchange or return is required due to an issue caused by BEXZO.S such as:
- An incorrect item being sent
- A defective product
- Any other error attributable to BEXZO.S
the return shipping costs will be borne by BEXZO.S
Customers should contact our service team, who will provide the necessary return shipping label or reimburse the applicable return shipping costs, as appropriate.
When the Issue Is the Customer's Responsibility
If an exchange or return is requested for a reason unrelated to an error by BEXZO.S such as a change of mind or any other reason not attributable to BEXZO.S the return shipping costs will be borne by the customer.
Customers will be responsible for arranging and covering the cost of shipping the item back to the BEXZO.S designated return address.